FREQUENTLY ASKED QUESTIONS

 

Let’s Make Your Experience Effortless.

Below you’ll find helpful information about your trip, policies, and services to assist you as you prepare for your journey with Wren International. If you have additional questions, please contact your planner — we’re here to ensure every part of your trip is seamless from start to finish.

Before My Trip

Weather conditions in January will be warm and sunny during the day (75° - 85°) with minimal rain, then a bit cooler in the evenings, so be sure to pack comfortable clothing. Here are a few must-have items:

  • passport (must be valid for 6 months beyond travel dates)

  • toiletries, medications (including motion sickness meds for winding roads)

  • comfortable sneakers/walking shoes, socks

  • flip flops/sandals

  • lightweight clothing for warm temperatures: shorts, capris, short-sleeve shirts

  • light jacket for evenings/mornings and possible rain

  • swimsuit for possible time in hotel pools and/or spas

  • sunscreen, hat, sunglasses

  • phone, laptop, chargers

  • reusable water bottle

  • credit/debit cards for personal expenses

A passport is required for this trip and must be valid for at least 6 months BEYOND travel dates. Your passport must be shown at the airport and upon hotel check-in. Flights will be booked with the EXACT NAME that appears on the submitted passport. Visas are not required for those traveling with US passports. Those traveling without US passports should check Guatemala’s visa requirements well in advance of departure.

There are no current vaccination requirements for travel to Guatemala.

Guatemala uses the same plug types as the United States (standard two- and three-prong outlets), so most U.S. phone, tablet, and laptop chargers can be used without an adapter. Guatemala’s voltage is 127V, which is compatible with most modern electronics and chargers. We recommend checking the label on any specialty items (such as hair tools or medical devices) to confirm if they are suitable for 110V–127V power.

Trip Extension

Yes. You have the opportunity to join the post-trip extension trip to Tikal for an additional cost. Click here for more details.

Flights

Upgrades are not available on group airline contracts. Therefore, if interested in upgrading your seats, you must contact Emalee Derrick at ederrick@wrenintl.com before October 15, 2026. Otherwise, we won't be able to help in booking other flight options. Due to group contract policies with the airlines, we will begin issuing all tickets soon after the date above. We will then send flight confirmations to all participants @ one month prior to travel.

You can also purchase your own flights if so desired. Your flight plans must match up with the exact dates/times and airports as indicated on the flights page (see main menu). If this is your preference, please contact Emalee Derrick before the date indicated above so that we can remove you from the group contract. Guests who purchase their own flights will receive a travel credit of up to $800 per person, issued as a reimbursement after the trip. 

Checked bags are not included on these flights. For each individual traveler, American Airlines will charge $50 for the 1st checked bag (up to 50 lbs) and Delta Airlines will charge $45 for the 1st checked bag (up to 50 lbs). When boarding the plane, travelers are allowed one (1) carry-on bag, plus one (1) small personal item (like a backpack or purse).

Due to limited cargo space on bus transfers, we do ask that each individual bring just one (1) checked bag (2 total checked bags per couple).

The Trip

  • roundtrip international flights (please refer to flights page for details)
  • premium hotel accommodations
  • group activities as indicated
  • select meals as indicated

Travel insurance coverage is provided for the specific dates of this travel program. Such insurance can protect travelers in cases of medical emergencies, accidents, baggage delays, and possible delays with group flights. In such cases, each traveler would file a claim with the insurance provider as needed.

Additional insurance coverage leading up to the actual travel program is not provided (such as trip cancellation due to personal reasons prior to departure).

Tipping is included on all group airport transfers and confirmed group activities. For optional tours and personal activities, you are encouraged to include a tip when good service is provided.

As a general rule, we recommend all participants to be cautious while traveling, but don’t forget to also relax and enjoy your time!

Some helpful tips:

  • make photocopies of your trip itinerary, credit cards, passports, and any other important documents (leaving the copies at home with a friend in case you lose this info while traveling)
  • eave valuables at home

  • have enough cash in case of an emergency (cash and credit cards are most secure when locked in your room safe)

  • don’t lose sight of your personal belongings
  • avoid using unofficial or unmarked taxis at night
  • keep a low profile and avoid loud conversations or arguments
  • do not discuss travel plans or other personal matters with strangers
  • avoid scam artists
  • beware of strangers who approach you with 'bargains' or offering to be your guide(s), as well as potential pick pockets