FREQUENTLY ASKED QUESTIONS

 

Let’s Make Your Experience Effortless.

Below you’ll find helpful information about your trip, policies, and services to assist you as you prepare for your journey with Wren International. If you have additional questions, please contact your planner — we’re here to ensure every part of your trip is seamless from start to finish.

Before My Trip

Weather conditions will be warm and humid (high 70s - 90s), so be sure to pack comfortable clothing. Here are a few other must-have items (including dress code requirements for the resort):

  • passports *REQUIRED*

  • toiletries, medications

  • swimsuit, sunscreen, hat

  • comfortable sneakers/tennis shoes, socks, flip flops/sandals & dress shoes for dinner

  • shorts, capris

  • long pants, slacks

  • bathing suit wrap/cover-up

  • dress shirts/collared shirts, blouses

  • phone, laptop, chargers

  • credit/debit cards for personal expenses

Currently there are no vaccinations required to travel to Mexico.

Accommodations

Please review the resort's dress code below and follow these guidelines for restaurant dining:

Casual Restaurants: Oceana or Seaside

  • long shorts or capri pants

  • sneakers, tennis shoes, or sandals

  • no sleeveless shirts or tank tops for men

  • bathing suit wrap or cover-up for women

Casual Elegance Restaurants: Portofino, Bordeaux, El Patio & Himitsu

  • long pants required for men

  • sneakers, tennis shoes, or dress sandals

  • dress shirts with short sleeves or collared shirts

  • no sleeveless shirts, tank tops, or flip flops

Formal -

  • men: long pants, collared shirts, dress shoes

  • women: blouses, skirts, slacks or dresses, and dress shoes

Yes, you may upgrade your room at your own expense & subject to availability. Please indicate your preference during the registration process and contact your planner for assistance. 

Yes. We have arranged with the resort for you to extend 3 days pre/post your group travel dates at your own expense and is subject to availability. Please indicate if you'd like to extend during the registration process.