FREQUENTLY ASKED QUESTIONS

 

Let’s Make Your Experience Effortless.

Below you’ll find helpful information about your trip and services to assist you as you prepare for your journey with KSL (with the assistance of Wren International). If you have additional questions, please contact Camille Ensign at Wren International — we’re here to ensure every part of your trip is seamless from start to finish.

Before My Trip

Weather conditions will be warm and humid (high 70s - 90s), so be sure to pack comfortable clothing. Here are a few other must-have items (including dress code requirements for the resort):

  • drivers license *REQUIRED*

  • toiletries, medications

  • swimsuit, sunscreen, hat

  • comfortable sneakers/tennis shoes, socks, flip flops/sandals & dress shoes for dinner

  • shorts, capris

  • long pants, slacks

  • bathing suit wrap/cover-up

  • dress shirts/collared shirts, blouses

  • phone, laptop, chargers

  • credit/debit cards for personal expenses

Currently there are no vaccinations required to travel to Hawaii.

Accommodations

The Four Seasons Resort O'ahu at Ko Olina generally follows a "resort casual" dress code. 

What “Resort Casual” typically means

Good choices

  • Sundresses, nice sandals

  • Polos or collared shirts

  • Shorts or pants that look polished (not gym shorts)

  • Casual button-downs, light dresses, linen outfits

Usually not allowed / discouraged

  • Swimwear without a cover-up

  • Bare feet

  • Very athletic/gym clothing

  • Anything overly revealing in indoor dining areas

Restaurant-specific example

For NOE (the resort’s Italian restaurant), OpenTable lists the official dress code as “Resort Casual” and notes that guests often go a bit more “smart casual” for special occasions

Yes, you may upgrade your room at your own expense & subject to availability. Please indicate your preference during the registration process and contact Camille Ensign for assistance. 

Yes. We have arranged with the resort for you to extend 3 days pre/post your group travel dates at your own expense and is subject to availability. Please contact Camille Ensign at your earliest convenience to confirm your extension. 

Transportation

Courtesy of KSL, an allowance will be provided to you for your own vehicle rentals. For more information, please contact Tom Yates.