FREQUENTLY ASKED QUESTIONS

 

Let’s Make Your Experience Effortless.

Below you’ll find helpful information about your trip, policies, and services to assist you as you prepare for your journey with Wren International. If you have additional questions, please contact your planner — we’re here to ensure every part of your trip is seamless from start to finish.

Before My Trip

Weather conditions will be warm and humid (high 70s - 90s), so be sure to pack comfortable clothing. Here are a few other must-have items (including dress code requirements for the resort):

  • passports *REQUIRED*

  • toiletries, medications

  • swimsuit, sunscreen, hat

  • comfortable sneakers/tennis shoes, socks, flip flops/sandals & dress shoes for dinner

  • shorts, capris

  • long pants, slacks

  • bathing suit wrap/cover-up

  • dress shirts/collared shirts, blouses

  • phone, laptop, chargers

  • credit/debit cards for personal expenses

Currently there are no vaccinations required to travel to Mexico.

Accommodations

Please review the resort's dress code below and follow these guidelines for restaurant dining:

Casual Restaurants: Oceana or Seaside

  • long shorts or capri pants

  • sneakers, tennis shoes, or sandals

  • no sleeveless shirts or tank tops for men

  • bathing suit wrap or cover-up for women

Casual Elegance Restaurants: Portofino, Bordeaux, El Patio & Himitsu

  • long pants required for men

  • sneakers, tennis shoes, or dress sandals

  • dress shirts with short sleeves or collared shirts

  • no sleeveless shirts, tank tops, or flip flops

Formal -

  • men: long pants, collared shirts, dress shoes

  • women: blouses, skirts, slacks or dresses, and dress shoes

Yes, you may upgrade your room at your own expense & subject to availability. Please indicate your preference during the registration process and contact Emalee Derrick for assistance. 

Yes. We have arranged with the resort for you to extend 3 days pre/post your group travel dates at your own expense and is subject to availability. Please indicate if you'd like to extend during the registration process.

The Trip

Tensar, a Division of CMC is excited to welcome you and a guest to the beautiful Riviera Maya, Mexico!

Along with your guest, you are invited to stay at the Secrets Maroma Beach Riviera Cancun courtesy of Tensar, a division of CMC. All of your meals & beverages, round trip airfare & ground transportation are included.

Yes, a passport is required for US citizens & must be valid for 6 months after the travel dates.

Please follow standard health and safety precautions while traveling abroad. These precautions include washing/sanitizing hands on a frequent basis, etc.

If you feel sick, or have been exposed to someone with an illness, we ask that you reconsider your participation on this trip. You do not want to put the health of others at risk. Please review the CDC guidelines found HERE to determine how your trip might be impacted.

As always, we recommend travelers take standard precautions while traveling.

Some additional tips:

  • Make photocopies of your trip itinerary, credit cards, passports, and any other important documents. Leave a copy at home with a trusted individual in case you lose this info while traveling.

  • Carry the minimum amount of valuables necessary for your trip. It is recommended to have some cash on hand in case of unexpected emergencies.

  • Your ID, cash, and credit cards are most secure when locked in your hotel safe.

  • Avoid using unofficial or unmarked taxis (especially at night).

  • Do not discuss travel plans or other personal matters with strangers.

  • Avoid scam artists.

  • Beware of strangers who approach you, offering bargains or to be your guide, as well as potential pick-pocketers.

Have a wonderful time enjoying the ocean breeze, sun and sand at the Secrets Maroma Beach in the beautiful Rivieria Maya!